Testimonials

"We have a lot of non-English Associates working at the Hotel so this training course gives them the knowledge and confidence to fulfill their jobs."

"Also, it is of great benefit for us to be able to provide such excellent training to our staff so this helps us with our recruitment." - Le Méridien Piccadilly

"We have had numerous comments from our guests complimenting us on the fact that the level of English and customer service within the hotel has improved dramatically, especially in departments such as Housekeeping."

"The English lessons have been a great success since they started in the hotel and this is all down to the trainers who run the sessions. They are so accommodating, professional and have great rapport with our staff. This has definitely helped to boost staff morale." - Moira Turner, Learning and Development Manager, Claridge's

"For us, it's win-win. We benefit, our staff benefit. By raising basic skills levels, we improve our customer interface. Our employees can fill a wider range of roles in the future." - Natalie Coltman, Hilton Metropole