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Business and Management courses

Administrators are vital for businesses in the modern world and the skills you learn can be transferred into just about any career field. These courses will develop your digital and business skills to prepare you for work in a range of environments. We will help you gain confidence in your professional skills, including both written and verbal communication, digital skills, solving problems and being an independent learner. It will be necessary for you to continue to work towards other qualifications, particularly in English and maths, but you will also practice English and maths skills within these qualifications.

The Level 1 qualification is the starting point to working in business administration and customer service environments, which could include offices and shops. And the Level 2 qualification will equip you to work in as a Business Administrator in a range of businesses and can lead to further career development in office management, logistics, marketing and HR. You will learn how to use your organisational and digital skills to support business functions such as using the Microsoft Office suite to produce documents, manage diaries, record meetings, order supplies and support others.

In addition to the professional skills you learn, we will also help you to develop your interview skills and learn how to apply for suitable jobs. You will take part in a variety of practical assessments that will make you highly employable.

Qualification courses and courses at intermediate or advanced level require guidance or an interview prior to enrolment. Click 'Enquire now' on the course details page or call 020 7297 7297.

Entry 3 Certificate in Business Administration Skills

Next Starts: More dates to follow
This Entry level qualification will enable you to develop and understand the digital and business skills required in a range of work environments. You will gain confidence in your professional skills to include both written and verbal communication, digital skills, solving problems and being an independent learner. It will be necessary for you to continue to work towards other qualifications particularly in English and Maths, but you will also practice English and Maths skills within this qualification.
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Entry 3 and Level 1 Certificate in Business Administration Skills

Next Starts: More dates to follow
This qualification is the starting point to a career in business administration,retail and customer service environments. You will gain confidence in your professional skills to include both written and verbal communication, working with others in a professional capacity, digital skills, solving problems and being enterprising. You will develop your interview skills, learn how to apply for suitable jobs and take part in a variety of practical assessments that will make you highly employable! It will be beneficial for you to continue to work towards other qualifications particularly in English and Maths, but you will also practise English and Maths skills within this qualification.
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Level 2 Extended Certificate in Business Administration Skills

Next Starts: 17/09/2020
This level 2 qualification will equip you to work in as a Business Adminstrator in a range of businesses to include private companies, public services and retail organisations and can lead to further career development in office management, logistics, marketing and HR. You will gain confidence in your professional skills to include both written and verbal communication, working with others in a professional capacity, digital skills, solving problems and being enterprising. You will learn how to use your organistional and digital skills to support business functions such as using the Microsoft suite to produce documents, manage diaries, record meetings, order supplies and support others. You will develop your interview skills, learn how to apply for suitable jobs and take part in a variety of practical assessments that will make you highly employable!
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Level 2 Certificate in Customer Service Knowledge

Next Starts: Start any time
This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events.
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Level 2 Certificate in Equality and Diversity

Next Starts: Start any time
The objective of this qualification is to allow learners to: raise their awareness of the issues surrounding equality and diversity, apply this awareness through their actions in society, community and the workplace.
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Level 2 Certificate in Lean Organisation Management Techniques

Next Starts: Start any time
This course is for learners who want to understand how a lean organisation can provide the greatest customer value with the fewest resources. Learners will gain a sound understanding of the concepts and benefits of a lean environment as well as knowledge of business techniques and working in teams. It is suitable for learners who have little or no previous experience, including those returning to work.
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Level 2 Certificate in Principles of Business and Administration

Next Starts: Start any time
This qualification provides learners with the knowledge that is required to work in a range of environments in a business administration role. Learners will know how to carry out administrative tasks such as managing information and supporting events and will be able to apply their knowledge in a variety of industries and job roles.
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