This qualification is designed for learners who are looking to enter, or progress within, employment in the hospitality sector. It will enable learners to develop knowledge and understanding of excellence in customer service for the hospitality sector. This qualification will enable learners to develop an understanding of: • communicating with customers in the hospitality sector • teamwork in the hospitality sector • professional standards and personal development • legislation and regulations relating to customer service delivery in the hospitality sector.

This course is 12 weeks in length and is designed to increase learners awareness and understanding of domestic abuse and its impact. The need for education and training across sectors to enable identification of abuse allocation of support and referral is a recurring theme within regional domestic abuse strategies. Awareness of domestic abuse and its impact is important for those working in a wide range of sectors such as healthcare social care childcare education and housing .

The course has a duration of 12 weeks and its purpose is to allow learners to demonstrate an understanding of data protection and data security. It will help learners progress to a working role where data protection and data security knowledge is required.

This qualification has a duration of 14 weeks and is designed for learners who want to gain knowledge of coding. The qualification may also support progression into further study in coding or other topics within the digital sector.

The course has a duration of 12 weeks and the purpose of this qualification is to develop knowledge of: children and young people's mental health in context; mental health problems commonly associated with children and young people; the impact of mental ill-health on children and young people; support available to maintain mental wellbeing in children and young people.

This course has a duration of 10 weeks and the qualification provides learners with knowledge and understanding of business improvement techniques, which can be applied across many different sectors

It is designed for learners who wish to learn about lean business improvement techniques, learners with responsibility for improving business performance, and learners who are looking for a career change or wish to learn new skills.

This course has a duration of 20 weeks and aims to develop learners understanding of autism and the principles of supporting individuals with autism - covering the person-centred approach and influence of positive communication methods, how to support positive behaviour, and how individuals with autism can be supported to live healthy and fulfilled lives.

The purpose of the Level 2 Certificate in Cyber Security is to provide learners with sector awareness. It will do this by introducing the knowledge and understanding in roles and issues relating to Cyber Security. The secondary purpose is to act as a stepping stone that will lead learners into studying Cyber Security at a higher level.