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Coronavirus Information

Following the government’s recent announcement, we would like to update you on WAES’ position and how this affects staff, learners and partners. We are responding in a measured way to ensure that learners can continue learning, whilst protecting the health of the communities that we serve and the staff we employ.

Many of our classes have now returned to face-to-face teaching. Some classes will continue online or a combination of onsite and online.

Our enrolments, advice and support staff will be available onsite and our staff continue to be contactable by phone or email. We are here to advise you on learning opportunities, courses that can lead to future employment and help with funding.

Our phone operating times are: 9am to 5pm, Monday to Saturday.

Our centres have been made Covid-secure and we will continue to strictly adhere to our current cleaning routines and ensure that the buildings are not over-full. We are ensuring that learning can still be delivered to the high standard that we have always maintained despite the current challenges.

The nurseries are open.

As government advice changes, WAES will respond as required.

We are committed to provide the best possible experience for every learner.

Telephone: 020 7297 7297

What our learners can expect from us:

  • We will be available during opening hours and teachers will be available during lesson times, whether classes are face-to-face or in our centres.
  • When learning online, teachers will contact their learners by phone, email and online using the Microsoft TEAMS system and they will share documents – even posting materials when needed.
  • Teachers will give learners feedback on their progress and help when they are stuck.
  • They will also let learners know what is happening in terms of the ongoing work of the Service and any changes to arrangements.

Where can I find out more about the virus?

Government Guidance

The Mayor of London's resources - translated into different languages: Covid-19 Resources page

Westminster City Council Information


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