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Learner Services

Applying

You can apply or enrol for most WAES courses online. If you need help at any stage, please contact us:

If you’re unable to complete your application online, you can visit one of our centres for support (see opening times).


Before you apply

If you have any questions, the answers may be available on our Frequently Asked Questions page.

If you’re unsure which course is right for you, or have any other questions, our team can help with:

  • Choosing a course
  • Career advice
  • Information about course content and entry requirements

Contact us by phone or email — we’re here to help.

Courses can fill quickly, so we recommend applying or enrolling as soon as possible.


How to apply or enrol online

Step 1: Find a course

Browse our courses and select one to view full details, including content, dates, times and location.


Step 2: Choose how to join

On the course page, select your preferred date and time under ‘Available dates’.

Then choose one of the following options:

Apply for a course

For most courses, click ‘Apply for this course’.

You’ll be taken directly to the application form for that specific course and date.


Enrol on a course

For some courses (for example short or full-cost courses), click ‘Enrol on this course’ to add it to your basket.

When you’ve added all your courses, go to your basket and click ‘Enrol now’ to complete your enrolment.

Applying for a course
Enrolling from your basket

Step 3: Sign in or create an account

On the application portal, you’ll need to log in:

  • New to WAES: click ‘Create an account’
  • Returning learner: click ‘Sign in’ and use your existing details
  • Current or recent learner: you may be able to click ‘Current learner’ and sign in with your WAES Microsoft account

If you’ve forgotten your password, use the ‘Forgot password?’ option.

You can also access the portal directly at: waesportal.waes.ac.uk

Creating an account or signing in on our portal
Creating your account

Step 4: Complete your application or enrolment

Follow the steps in the portal to:

  • Enter your personal details
  • Provide course-related information (e.g. qualifications or experience)
  • Upload any required documents
  • Book an interview or assessment if needed

Make sure all information is accurate before submitting.


What you need to provide

If you are a new learner, you may need:

  • Proof of ID
    (e.g. passport; EEA citizens may also need proof of settled/pre-settled status; non-EEA citizens may need a residence card or visa)
  • Proof of qualifications
    (your highest level certificates)
  • Proof of benefits or low income (if required)
    • Must be dated within the last 3 months
    • Low income threshold: £28,860 per year (as of 22 October 2025) for Greater London residents

If you apply in person

If you visit a centre to enrol, please bring the documents listed above.

Please note:

  • Enrolments take place at Lisson Grove and Pimlico centres
  • We can only accommodate a limited number of visitors
  • We recommend applying online where possible

What happens next

If you applied for a course

  • We’ll review your application
  • You may be invited to an interview or assessment
  • We’ll contact you with the next steps

If a course is oversubscribed, we will operate a waiting list. Places are prioritised for Westminster residents where applicable.


If you enrolled directly

  • Your place is confirmed (subject to payment if required)
  • You’ll receive confirmation and course details

Need help with your application?

If you don’t have access to a computer or need support, please contact us:

You can also visit one of our centres for assistance.


Policies

For more information, please see our admissions policy and related procedures.