Policies and Procedures

At WAES, we want every learner to feel safe, supported and able to succeed. Our policies and procedures explain how we do this in practice, including how we protect your rights, set clear expectations, and deliver high‑quality adult learning.

These documents cover areas such as safeguarding, equality and inclusion, fees, and how we handle personal information and complaints.

To learn more about how WAES performs and the impact of our work, visit our Reports page. Information about how we are governed, including our Board of Governors, is available on our Governance page. If you have a concern or would like to make a complaint, please see our Complaints page.

Details about how we use your personal data can be found in our Privacy Notice and Cookie Policy.

If you have any questions about our policies or need support understanding them, please contact WAES on 020 7297 7297 or email info@waes.ac.uk