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Learner Services

Learner Support

We provide high quality education and training programmes to help you with your career or to access higher level courses with us or at university. We hope your time at Westminster Adult Education Service is enriching and we have a range of services to help you make the most out of your time here.

Finding Employment

Westminster Adult Education Service offers confidential, impartial, one-to-one advice to help our learners make informed decisions about their careers, educational, training and employment opportunities.

The WAES Careers Team offer help and advice on CVs, job interviews, choosing a course, applying for further or higher education, making overseas qualifications count, work experience, applying for jobs or deciding on a career direction. We can also support with:

  • Careers advice
  • Assistance with producing a winning CV
  • Professional advice on job search techniques
  • Advice on filling in application forms
  • Mock Interview Practice
  • Skills diagnosis
  • Guidance on voluntary work

The National Careers Service provide careers information, advice and guidance. They can help you make decisions at all stages in your career.

Click here for further information: Careers advice – job profiles, information and resources | National Careers Service

About careers appointments

Appointments are free and available at all three centres or online via Teams.

Places are in demand, so please ensure that you are able to attend the appointment that you request. WAES reserves the right to deny further appointments to those who fail to attend an appointment.

Book a careers appointment now

To book an appointment with a careers adviser please click here: Careers and Employability Hub (you need to be a current WAES learner to log in)

Work Experience

Volunteering opportunities at WAES

Volunteering means donating your time to help good causes or other people. It’s a great way to gain work experience. Some people volunteer to learn a new skill and meet new people, others want to get work experience or a reference. Many simply want to build their confidence and have fun.

WAES offer a range of exciting volunteering opportunities. You don’t even need to be a WAES student to apply but you do need to be over 18 years old.

Please register and apply for WAES opportunities online

Find out more about volunteering in the City of Westminster

Find out more about volunteering nationally

When you have applied for a position at WAES, we will invite you to attend a short interview to ensure you are the right person for the role and so that we can understand what you want out of the opportunity.


Safeguarding our learners, staff and visitors is an important issue to us. WAES is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

You have the right to feel safe where you learn, and it is the responsibility of every learner and every member of staff to:

  • Respect other people’s right to safety
  • Not to hurt or abuse others
  • Not to threaten others

If you have been a victim of abuse and would like to speak to a safeguarding lead, or just feel that you will be heard. Use the below email or phone line.

If you have a concern, or have witnessed or have knowledge of abuse that has taken place, please contact inform us by speaking directly to a member of staff, or call or email us:

t: 020 7297 7297 (info line) and ask to be put through to a Safeguarding Lead



Your general health, safety and happiness is important to WAES. The Welfare Officers work alongside Safeguarding to support learners who are experiencing difficulties with their learning.

  • Give practical advice and guidance on day-to-day barriers
  • Offering a listening ear, to learners who are experiencing social and emotional issues
  • Advice related to financial support and how to apply through the learner bursary
  • Signposting to external organisations, who can support with advice and guidance with issues such as mental health, anxiety or ‘other’ general health related issues
  • Host internal events on topics such as mental health, anxiety and depression
  • Advice and guidance linked with housing related problems
  • Signpost to internal departments such as Learning Support and Careers

If you would like to speak with a welfare officer email