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October 2021


Phone lines: Our phone-lines are open from 9am to 5pm from Monday to Saturday: 020 7297 7297.

Our centre opening times during half term are:

Lisson Grove Centre
Monday – Friday: 9am to 5pm

Pimlico Centre
Monday – Friday: 9am to 5pm

Amberley Centre

Exams & Certificates

We will email learners with details as soon as their certificates are available for collection. The timing is dependent on the exam boards.

More exam results information.


Our Lisson Grove and Pimlico centres are open for enrolment.

Our application system for courses is now online and you can complete the whole application online and also complete your assessment and book an interview, if you need to. There are instructions on this page if you get stuck. We will be on site to help learners who cannot enrol online, but only limited numbers of people will be allowed in the building at the same time.

If you come into the centre to complete your enrolment, you will need to bring the following documentation with you:

  • ID: Passport, driving licence, other form of photo ID
  • If required, proof of benefit status
  • If required (if you earn less than £21,157.50), proof of income - must be dated within the past 3 months
  • Proof of settled status - if relevant
  • Proof of 3-year residency - if relevant
  • Proof of British Citizenship - if relevant
  • Proof of visa status - if relevant

If you have difficulty with the application process or do not have access to a computer where you can complete this, please call us on 020 7297 7297 for assistance - our phone-lines are open from 9am to 5pm, Monday to Friday.

If you have any questions, the answers might be on our Frequently Asked Questions page, please have a look.

Advice and Guidance

Our advice and guidance team will be back in September. You can contact us for:

  • information about courses and securing your place
  • career advice
  • help with choosing the right course for you.

We work closely with Westminster City Council services to enhance the learner experience. Contact us if you would like more information about this.

Call 020 7297 7297 or email – we are here to help.

Help for Online Learning

If you need to log in to an online class, please follow the instructions on our Access Online Learning page. If you are struggling to access online learning in this manner please call 020 7297 7297 or email In some cases some face-to-face support is available.

If you need to log in to an online class, please follow the instructions on our Access Online Learning page.

Any learner that does not have a device to learn from or internet connectivity should contact 020 7297 7297 or email to see if they qualify for support to access these resources.

All learners will receive both oral and written feedback. Different curriculum areas are conducting this differently and learners will be advised by their teacher how this will be conducted. Any assignments that are being issued will be marked and feedback provided in line with the requirements of the awarding body and grades issued accordingly.

Can we get in touch with you?

If you are a WAES learner and we have not been in touch with you, it is possible that we do not have updated contact information for you. Please call 020 7297 7297 or email so that we can stay in contact.

If you are having any difficulty with your studies, please contact your tutor and they will help to find solutions so that you can continue learning.

Visiting Our Centres

In the event that anyone does need to visit our centres, we have made sure that they are safe for learners and staff.



The Mayor of London's office have provided resources for Covid measures, translated into different languages, on their Covid-19 Resources page.


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