FAQs
Enrolment
You can complete your application for our courses online. You can find our step-by-step guide on how to apply by clicking here. If you are struggling with the application, please contact us by email info@waes.ac.uk or phone on 020 7297 7297 for further support. If you are not able to do this, you can visit one of our centres to get help with your enrolment (see operating hours below).
Please visit our course pages to select your course and then complete your application online. You can find our step-by-step guide on how to apply by clicking here.
Please visit our course pages to select your course and then complete your application online. You can find our step-by-step guide on how to apply by clicking here.
If you need any assistance, please email us on info@waes.ac.uk or phone us on 020 7297 7297.
All applications are submitted online, and it is an easy, straightforward process. We will need your personal details along with other information, but it should only take you 15-20 minutes to complete. You can apply for more than 1 course if you are still unsure exactly what you want to do.
You can complete your enrolment by visiting any of our 3 centres.
Once you have completed your application on our website, we will invite you in for a ‘Welcome Session’, which includes an assessment and interview.
To change your application and apply for another course, please contact the information line on 020 7297 7297 or email info@waes.ac.uk.
Depending on the course you are enrolling on, you can visit any of our 3 centres and our Admissions Team will help you to complete your enrolment. Find out where we are on our contact page.
Due to the level of teaching, and the need for high attendance to pass your course, we cannot always accept late starters. We know our students achieve their greatest potential when they complete all the lessons.
Course Information
Please let us know that you are not going to attend today by completing the ‘I cannot attend class’ form or call us on 020 7297 7297.
Your teachers and course leaders will let you know when your exams will take place and what you will need.
Your tutor will get in touch to support you with learning materials.
If your tutor has not been in touch, or doesn’t have your contact details, please contact us on 020 7297 7297 or email info@waes.ac.uk to let us know the best way to contact you.
Yes, we do. We offer various courses that leads to a qualification. Check out our courses here.
If you have already started your course, you will need to inform your course tutor. If it is before the start of the course, please contact the information line on 020 7297 7297or email info@waes.ac.uk.
Yes, we offer online courses. To view our Distance Learning offering, check out our courses.
Our intakes are throughout the year with most starting in September and you can find details on our course pages.
We will email learners with details as soon as their certificates are available for collection. The timing is dependent on the exam boards. GCSE exam results are released in August.
Once you have been notified that your certificate is ready for collection, you can visit our Lisson Grove centre and collect it from reception. Please ensure you bring photo ID to collect your certificate, we cannot issue certificate without it. Please contact us if you have not heard from us about your certificate. You can email us at exams@waes.ac.uk or call 020 7297 7297 and ask to speak to the Exams team.
For AAT certificates, these are sent directly by AAT and do not go via WAES.
Communication
If you are a WAES learner and we have not been in touch with you, it is possible that we do not have updated contact information for you. Please call 020 7297 7297 or email info@waes.ac.uk so that we can stay in contact.
If you are having any difficulty with your studies, please contact your tutor and they will help to find solutions so that you can continue learning.
Our team are available by phone and email and will help with any queries you have. Our phone lines are open from 9am to 5pm Mondays to Fridays. Or view term dates
Our College sites are in central locations that are easily accessible by public transport. You can find information on the nearest tube/bus stops and train stations on our contact page.
Support
If you are a learner on a Low income or accessing means tested benefits, you are eligible to apply for learner bursary.
Learner Bursary information can be found here.
To apply for the Learner Bursary login to our portal using your learner email and password. Your learner email uses your Learner ID and password which is given to Learners when they start their course.
Of course! Our team of expert advisors and careers support are on hand to help you navigate your options and give you individual advice. To book a one-to-one appointment with one of our dedicated Careers Officers, you can:
- Ask your tutor or at Reception for a Careers referral via the helpdesk
- Email CareersSupport@waes.ac.uk with your Name, Learner ID and state the support that you require
- Pop into the Employability Hub at Lisson Grove and speak to one of our Careers Advisors
We offer a wide range of services, guidance and advice on all thing’s careers, employability and higher education related.
Some examples of the areas we can help you with are:
- Looking for jobs, including work experience at WAES
- CV and application support
- One-to-one careers advice
- Careers Coaching
- Links with employers and professional organisations
- Workshops delivered by our expert partners.
- Attending careers fairs, networking sessions and other related events
- Writing CVs and drafting job applications and preparing for interviews
You can email our info line at info@waes.ac.uk
