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Business & Administration

Business & Administration

Our business and administration courses enable you to develop effective working skills and competencies to further your career in any industry.

Management courses offer insights into leadership roles and support people looking to take those next steps within their chosen career path. All our teaching techniques use latest technologies and learning plus you will be part of a community that is positioning you to take up leadership roles at different levels across any organisation.

At WAES, we know that learning in a supportive environment is important plus our courses are taught by a highly experienced team of professional tutors; which means you gain invaluable knowledge to take to the workplace.

Administrators are vital for businesses in the modern world and the skills you learn can be transferred into just about any career field. These courses will develop your digital and business skills to prepare you for work in a range of environments. We will help you gain confidence in your professional skills, including both written and verbal communication, digital skills, solving problems and being an independent learner. It will be necessary for you to continue to work towards other qualifications, particularly in English and maths, but you will also practice English and maths skills within these qualifications.

The Level 1 qualification is the starting point to working in business administration and customer service environments, which could include offices and shops. The Level 2 qualification will equip you to work as a Business Administrator in a range of businesses and can lead to further career development in office management, logistics, marketing and HR. You will learn how to use your organisational and digital skills to support business functions such as using the Microsoft Office suite to produce documents, manage diaries, record meetings, order supplies and support others.

Other courses include areas such as Equality & Diversity and IAG focussed. These will all equip you with the skills required to work in industry.

View all the courses below, find out more and apply. Alternatively, contact us with any enquiry.

Funded Courses

For the following courses, you may be eligible for full or partial government funding or a loan, depending on factors like your age, location, residency status, employment situation, or income.

Level 1 Award in Introduction to Employment in Retail
Next Start Date: 22/09/2026
Other Dates Available: 1

The Level 1 VTCT Award in Introduction to Employment in Retail (RQF) qualification will provide you with the basic knowledge and understanding to work in Retail. This qualification will help those who are new to the workplace or returners to work who wish to build their confidence and gain an understanding of the Retail environment. You will learn different areas of retail including:• customer service• the selling process• health & safety

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Level 2 Certificate in Principles of Business and Administration

This course has a duration of 18 weeks and the qualification provides learners with the knowledge that is required to work in a range of environments, in a business administration role. Learners will know how to carry out administrative tasks such as managing information and supporting events and will be able to apply their knowledge in a variety of industries and job roles.

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Level 2 Certificate in Principles of Team Leading

This qualification is designed to provide learners with the knowledge and understanding required to successfully lead a team. This will focus on the study of leading a team in a business environment.

The objectives of this qualification are to help learners to:

• develop their knowledge of the principles of team leading

• develop their understanding of business

• develop the knowledge needed to support communication with a range of stakeholders at different levels.

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Level 2 Certificate in Understanding Business Improvement Techniques

This course has a duration of 10 weeks and the qualification provides learners with knowledge and understanding of business improvement techniques, which can be applied across many different sectors

It is designed for learners who wish to learn about lean business improvement techniques, learners with responsibility for improving business performance, and learners who are looking for a career change or wish to learn new skills.

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Level 2 Certificate in Understanding Data Protection and Data Security

The course has a duration of 12 weeks and its purpose is to allow learners to demonstrate an understanding of data protection and data security. It will help learners progress to a working role where data protection and data security knowledge is required.

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Why study at WAES?
  • Highly qualified and professionally experienced tutors
  • Accessible Central London centres with bespoke facilities and great transport connections
  • A wide range of in-person, online, distance learning and community-based courses
  • Unique work experience opportunities through partnerships
  • Guest speakers offer introductions to career pathways in a variety of sectors
  • Excellent progression to employment, apprenticeships or further learning including university