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Courses

Level 3 Business Administrator

Supporting and engaging with different parts of the organisation and interacting with customers

Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.

The flexibility and responsiveness required allows the apprentice to develop a wide range of skills. The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.

The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others. The administration role may be a gateway to further career opportunities, such as management or senior support roles.

Duration

15 months, minimum.

Overview of the role

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.

Assessment

The apprenticeship includes independent assessment to check the apprentice’s overall performance against the standard.

The end-point assessment will include:

  • Project presentation
  • Portfolio and interview
  • Knowledge test

Independent end-point assessment happens when the employer, apprentice and trainer/assessor are satisfied that the apprentice is working consistently at or above the level set out in the apprenticeship standard.

Entry requirements

  • Working at Level 1 Maths and English.
  • Employers may also have their own entry requirements.
  • Before taking the end-point assessment, apprentices must achieve Level 2 English and maths (equivalent to GCSEs at grades A*–C or 9–4). You will have an experienced tutor who will support you to work towards these qualifications

Register your interest

You can register your interest by emailing apprenticeships@waes.ac.uk or view our current live apprenticeship vacancies.