What is the course about?
Please note: this course is not available to learners in many areas of England with devolved adult skills funding. Please view the Level 2 Distance Learning page for details on eligibility
This course has a duration of 22 weeks and is designed to provide learners with the knowledge and understanding required to successfully lead a team. This will focus on the study of leading a team in a business environment.
In order to undertake this course, you must have English at Level 1. You will need to know how to use an electrical device such as; a computer, laptop or tablet due to the delivery of the course being all online.
To be awarded this qualification, learners are required to successfully complete 3 mandatory units and 5 optional units.
Mandatory units - Principles of team leading
• Understand business
• Understand how to communicate work-related information.
Optional units - Understand customers
• Understand how to deliver customer service and resolve problems
• Understand how to develop working relationships with colleagues
•Understand health and safety procedures in the workplace
•Understand personal development
You will be provided with online learning materials which covers all aspects of your course. You will be required to complete assessments for each of the units within the course and submit these by the deadline dates provided at induction. You will be allocated an assessor at the start of your course and they will support you to ensure you have a successful outcome. IT skills will be developed throughout your course and basic English skills will be assessed and discussed on an ongoing basis.
The course is free if you meet the eligibility criteria. You must be a UK resident or have lived in the UK for 3 years or more and be aged 19 or older on 31 August 2024. You will need internet access so that you can respond to email and a digital device that will enable you to type your answers into a web-based platform.
On successful completion of this course, you will have:
• Developed your knowledge of the principles of team leading
• Developed your understanding of business
• Developed the knowledge needed to support communication with a range of stakeholders at different levels
If you are interested in progressing to further study at the next level of vocational learning, the following qualifications are available:
Level 3 Certificate in Principles of Management
Level 3 Diploma in Management
Level 3 Diploma in Management Skills and Knowledge
